Use case · Warranty activation
Bind warranty to the unit, not a paper card.
Auto-activated on first scan; survives box-to-shelf transitions; auditable per unit and per batch.
Why paper warranty cards fail
- Cards get lost between box and shelf; activation forms get abandoned.
- Brands never know which units actually entered a consumer's home.
- Returns and recalls require manual unit-level lookup that doesn't exist.
- Counterfeit units claim warranty against real units the brand never sold.
How Pearpin handles it
- Warranty bound to the unit identity at print time — no consumer step required.
- First scan auto-activates warranty and timestamps the start of coverage.
- Brand portals see active-warranty status per unit, per batch, per region.
- Suspicious warranty claims can be flagged against unit history before they reach support.
Outcomes
What this changes for the brand.
Activation rates measured at the unit level, not the form-submission level.
Recall and batch-action workflows route to the consumers who actually scanned.
Warranty fraud surfaced for review against unit history, not after support absorbs it.
Keep reading
Related use cases.
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